Workshop hours
- Mon–Thu
- 09:00 – 19:00
- Friday
- 09:00 – 12:00 · 14:00 – 19:00
- Saturday
- 09:00 – 17:00
- Sunday
- Closed
The diagnostics desk takes devices in until 16:30; anything later is opened the next morning.
+251 91 556 7788Frequently asked
Is the repair guaranteed?
Every repair carries a 90-day warranty on both part and labour. Bring the receipt and we redo the same fault free. Water-damaged boards carry 30 days.
Is the data on my phone safe?
Devices are locked in a numbered cabinet and we only ask for your PIN when the job needs it. If it does, we work in front of you, and we take a free backup before starting.
Do you use genuine parts?
Both. Genuine parts cost more but last longer; grade-A compatibles run about half the price. The written quote states which one we plan to fit and you choose.
Do you charge for diagnosis?
Diagnosis is free for phones and laptops, and you owe nothing if you decline the quote. TV and fridge home visits cost 300 ETB, credited against the repair if you go ahead.
Open a ticket
Send device and issue — we’ll quote.